- Use Cases
These are the computers, tablets, and phones that employees use to access the IT environment. They may also include specialized equipment used in specific roles.
These are the applications and services used by the business to manage operations, such as customer relationship management (CRM), enterprise resource planning (ERP), and content management systems (CMS).
This refers to the use of cloud-based services and software. Examples include Software as a Service (SaaS) and Infrastructure as a Service (IaaS).
This includes the policies, processes, technologies, and tools used to protect the IT environment from external threats. Examples include firewalls, antivirus software, and identity management solutions.