How Lionbridge WentFrom Foggy Asset Visibility to Crystal Clear Security with Axonius

When Doug Graham assumed his role as Chief Trust Officer at Lionbridge, he understood his task clearly: protect assets to safeguard the trust of clients and employees worldwide. Graham knew the stakes were high. As he stated, “Simply put, if you don't know about an asset, you can't protect it.”

At the outset, Graham confronted an environment shrouded in complexity and confusion. His team relied on disjointed systems and institutional knowledge to piece together their asset landscape. Data was scattered, provisioning accelerated, and the shift to the cloud multiplied uncertainties. “If I asked the right person in IT, I could get the right piece of information, but it was a complex process,” Graham admitted. The task of asset management had turned into an uphill struggle.

The challenges Graham faced quickly intensified. Without real-time visibility, maintaining an up-to-date inventory was nearly impossible. Security control coverage became unpredictable. This fragmented approach not only wasted valuable resources but also heightened the risk of vulnerabilities being overlooked. Graham and his team felt the constant pressure and escalating concerns about the unknown gaps in security, as well as numerous debates about data accuracy. “Without a tool like Axonius, we would spend more time arguing about the data than looking into the underlying problem,” Graham said.

The stakes were clear. Without comprehensive asset visibility, Lionbridge risked several consequences including a potential security breach, regulatory fines, brand reputation damage, and loss of customer trust. Graham knew that any hesitation could result in difficult outcomes. Cyber attackers often know company networks better than the companies themselves. “If attackers know your environment better than you do, that's a problem,” Graham warned. The realization created a sense of urgency to act decisively.

Axonius delivered the solution Graham sought. Familiar with the platform from previous experiences, Graham initiated a proof of value to validate Axonius as the solution to his challenges. Axonius seamlessly integrated data from 25 different sources, creating a unified, real-time view of Lionbridge’s entire asset inventory across both on-premises and cloud environments. Graham said, “This allows us to create complex queries and see things like the coverage of our security controls and how effective they are.” Axonius provided clarity, enabling swift and informed decision-making.

Axonius didn’t just solve security problems, it enhanced operational effectiveness company-wide. IT and engineering teams enthusiastically adopted Axonius, building customized dashboards and metrics, enhancing collaboration, and accelerating response times. As Graham noted, Axonius became “50% an operational tool and 50% a security tool.”

Lionbridge’s story demonstrates how Axonius enabled the transition from uncertainty to confident and proactive cybersecurity management, thereby solidifying trust with customers and fortifying the organization against potential threats.