Case Study: Government Research Agency

Executing Complex Updates Across Thousands of Devices & Machines with Increased Asset Visibility

Before implementing the Axonius platform, the Agency was struggling with managing its asset visibility. They needed to update out-of-date and difficult-to-verify software on multiple machines, but their existing platform was ill-suited to help them find and process the outdated software. When necessary updates were delayed, they switched to Axonius.

After implementing Axonius, all the information the Agency needed was at their fingertips. IT teams can check where machines are, who logs in and when, and what versions of software each machine is running. Suddenly, security blind spots weren’t blind spots anymore, allowing them to make more informed decisions and execute updates easily.

Streamlining Property Management Across Departments

Before implementing Axonius, properly managing all machines within organization systems was a key concern for the Agency, extending even beyond the IT department. 

After implementation, the Axonius platform integrated with the Agency’s property management system, allowing staff across the organization to see all their machines—without duplicate entries—in a single dashboard, increasing the speed and efficiency of property management while reducing simple manual workloads, including those that aren’t on-premises.

Facilitating Rapid Incident Response

Prior to Axonius, the Agency manually gathered asset information and organized incident responses as alerts came in. Their Network Specialist had to manually review these alerts and decide how to best respond based on the information on hand. Getting more context or detail for each incident and spotting patterns was difficult.  

Implementing Axonius helped the Agency gather and organize all their asset information within the Axonius dashboard. This helped the Agency speed up incident response and processing times. Their Network Specialist used the information provided by Axonius to verify the details of alerts, pulling MAC addresses, IP addresses, and more to figure out what was connected where and determine the urgency of each issue. Using Axonius also allows them to pull software IDs from each machine. From there, the Network Specialist can get more information about each incident from the software itself. Axonius further provides a list of operating systems across all their machines, letting them detect vulnerabilities and set up a plan to get all their machines up to date.