[resources, glossary, user-onboarding-and-offboarding]


    User Onboarding and Offboarding

    What is user onboarding and offboarding?

    SaaS user onboarding and offboarding are the processes used to manage the addition and removal of users to and from SaaS applications in the organization.

    SaaS user onboarding involves adding new users to a SaaS application and giving them the necessary access rights and permissions to use the application effectively. This typically involves creating user accounts, setting user roles and permissions, and providing training or documentation to help new users get started.

    SaaS user offboarding involves removing users from a SaaS application when they are no longer authorized or employed by the organization. This typically involves disabling or deleting user accounts, revoking user access rights and permissions, and ensuring that any data or information associated with the user is properly archived or deleted.

    Why is SaaS user onboarding and offboarding important?

    Effective SaaS user onboarding and offboarding are critical for maintaining the security, compliance, and governance of SaaS applications.

    To obtain full visibility into and streamline user onboarding and offboarding processes across the SaaS app environment, organizations leverage dedicated SaaS management solutions. The solutions help discover all SaaS applications, including sanctioned, unsanctioned, shadow, and unmanaged apps, identify SaaS users and potential access and offboarding gaps.